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Referrals and Recommendations
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Texans Credit Union
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“Steve is very professional, attentive and does what he says he will do - a man of his word. I have worked with Steve for over 4 years and have found him to be the type of person that I want as my representative. He really cares about his customers and is interested and concerned to make sure he meets and in most cases exceed their expectations.” July 6, 2009

Bill Foster, SPHR, Vice President Enterprise Solutions, Profiles International, Inc.



“I have had the pleasure of working with Steve for 5+ years as a Strategic Business Partner for Credit Union Resources. He can be counted on for professional counsel and approaches all projects and clients with the highest standards. He keeps stays abreast of trends to best meet our client's needs. He has quickly acclimated himself and Profiles International to the credit union industry and will ALWAYS go the extra mile to see that any one of our clients is 100%+ satisfied with their experience with Profiles International and subsequently Credit Union Resources. I recommend him with COMPLETE confidence and support! ”” April 30, 2009

Karen Houston, Vice President, Credit Union Resources


“In my years of association with Mr. Bookout, I have found him to be a person of the highest level of integrity and is honest in his business relationships. His concerns, commitments, and motivations in finding successful solutions for his customers are genuine and he utilizes all available resources beyond his expertise to achieve customer satisfaction. Though he is driven and motivated, Mr. Bookout will not sacrifice his personal integrity, or the integrity of his organization, to achieve an end by means which are less than noble. There are two additional attributes that are deserving of mention which have contributed to Mr. Bookout's success as a service provider; he listens and he is patient. These two virtues are the cornerstone to becoming an effective communicator, an attribute which has served Mr. Bookout in providing stellar service for his customers. It is refreshing to know there are people, such as Mr. Bookout, and organizations, such as Profiles International, in the current business environment that are trustworthy, honest, and are genuinely dedicated to building lasting and honest relationships with those they serve. It is a privilege and an honor to know persons who possess such virtues as exhibited by Mr. Bookout. I am confident you will meet the same person I have described when you allow yourself the opportunity to know Mr. Bookout.” April 28, 2009

Top qualities: Expert, High Integrity, Creative

Randall Odom
hired Steve as a Government - Law Enforcement consultant in 2006


"At First Class American Credit Union we hired Steve to conduct training on using the Profiles Performance Indicator assessment. Our entire staff was given the assessment to help improve communication skills and understand the each individual has different communication styles/behaviors and how understanding each of these styles improves communication, people's ability to work together in a more cohesive manner, and with less conflict in the office. We spent one half day first understanding the different personality types, their strengths, and how it fits us, then we used exercises to show examples of how individuals process the same information differently and communicate it differently. Our entire staff rated the training session as excellent, and have all stated that they would participate again, or in another training of this type. I highly recommend Steve for helping train in staff development and in coaching employees.” April 22, 2009

Top qualities: Great Results, Expert, Creative

Nancy M. Croix Stroud
President/CEO
First Class Amercian Credit Union



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